Returns Policy

We at the STUDIO Ü are devoted to quality. Many of our products are crafted from vintage and pre-distressed materials making each finished product unique with subtle variances and idiosyncrasies.

We offer store credit or exchange only for item(s) shipped back to us within 7 days of receiving your item(s). Items being returned must be unworn and in original condition with all tags attached. If the item is worn, the item will be returned and no credit will be issued for the item.

Once we have received and inspected the item(s) from your return a credit will be sent via that can be used towards your next purchase online. Shipping costs are non-refundable. If you opted for exchange on at least one of your items, the exchange order will ship once your return has been received and inspected. Shipping costs are non-refundable.

Shipping costs are non-refundable.

We do not offer refunds back to the original payment method. 

If there is an issue with your order/delivery, please reach out within 7 days of the delivery window so we can assist you, if you are past this time frame, we will be unable to assist you. 

Returns or exchanges from online orders are not accepted in-store. Also, credit issued from online orders can only be applied to online orders, and will not be accepted in-store. 

You can reach out to info@studioumehunai.com for all enquiries. Online Customer Service Operates Monday through Friday from 8:00 AM to 5:00 PM GMT.